You will receive a shipment confirmation email with a tracking number once we ship your package.

Please note:

• On occasion, information about the progress of your shipment is not updated until the day your order is delivered.
• Tracking capabilities on international orders may vary.

Yes, we ship internationally! You should see the available shipping options to your country as you go through checkout. If you get an error instead of a shipping option during checkout, please email us at skincare@usbliss.com with your location, and we’ll let you know if we can ship to you.

Taxes and Customs Duties: International orders may be subject to import taxes and duties imposed by the country of delivery. If you’re country does have taxes on imports, these import taxes are not covered by the shipping charge on your order, and you will be required to pay them to receive your package.

At this time we do not accept insurance. However, we can assist you by providing the necessary paperwork to file a claim with your insurance company.

Only if you are ordering a product that is marked Rx. Not all products require a prescription.

If you order a product marked Rx, we will connect you to a licensed medical professional who will review your skin concern and issue a prescription if necessary. For your first order, this may involve a video telemedicine consultation, depending on your concern.

Not always. Depending on your skin concern, our medical review team will recommend if you should seek in-person medical attention. In most cases an online medical review by a licensed physician is sufficient to issue a prescription for a medical-grade skincare product.

If you order a product marked Rx, we will connect you to a licensed medical professional who will review your skin concern and issue a prescription if necessary. For your first order, this may involve a video telemedicine consultation, depending on your concern.

Backordered means there is a delay on your order because an item is temporarily out of stock. The item will ship as soon as it’s in stock. We will contact you with an estimated ship date.

Backordered items are charged when placing your order. If you cancel a backordered item, you will receive a refund back to your original form of payment.

If you place an order with multiple items and one or more are back-ordered, the products in-stock will be shipped immediately using the method selected at time of purchase. The back-ordered item(s) will be shipped separately.

Yes, you can change your order by signing into My Account and canceling the item that you want to change. You will receive a refund to your card or store credit if you do so before your order ships.

If your order has already shipped, please refer to our Returns and Refunds Policy.

You can cancel your order for a refund to your card or store credit if you do so before your order ships.

Please sign into My Account to view your orders.

If your order has already shipped, please refer to our Returns and Refunds Policy.